Lost your activation code? Get it back in a minute.
Verify the email you bought with, and we'll email you a replacement code straight away. No support ticket, no waiting — and your data never leaves your phone in the meantime.
Replacement code sent
Check your inbox — and spam, just in case.
Your previous code stopped working the moment the replacement was issued: only the newest code for your email activates. Enter it on the app's welcome screen.
Good to know
Your original code stops working the moment a replacement is issued — one license, one device, always. If your old code is still working somewhere, you don't need this page.
Check your receipt first. Your code is also printed on your purchase receipt from the checkout, and in your welcome email. It may be quicker to dig either of those out.
Moved house of email? If you bought with an address you can no longer reach, email support@calibreat.co.uk — a person will sort it out.
Nothing arrived — where's my code?
Check spam and any promotions tab first. Codes are sent from no-reply@calibreat.co.uk. Still nothing after a couple of minutes? Reload this page and start again — the email step has a short cooldown, so give it half a minute between tries.
Does a replacement count against my one-device limit?
No — it is the same license, re-issued. The replacement activates exactly like the original: one device at a time. Deactivate on the old device in the app menu before switching phones.
Someone else requested a replacement on my email — what do I do?
Nothing is at risk: a replacement can only be requested after verifying access to your inbox, and the new code is only ever emailed to you. If you did not expect one, your old code simply stops working — the replacement email is yours to use or ignore. Odd activity? Tell support@calibreat.co.uk.
I got a refund — can I use this to get the app back?
No. Refunded licenses are permanently disabled and this page cannot re-issue them, by design. If you believe a refund was recorded in error, email support@calibreat.co.uk.